Privacy Policy

Effective Date: 8/25/2026

Blue Ridge Roofing ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the information you provide when interacting with our services, including SMS communication.

Information We Collect

We may collect the following information when you engage with our team or services:

• Contact details such as your name, email address, phone number, and company information

• Service-related information required to provide commercial and industrial roofing services, including project address, scope of work, and scheduling details

• Project records related to estimates, contracts, work performed, warranty, and billing

• SMS message content exchanged between you and our staff

• Basic technical data collected automatically through our website, such as IP address, browser type, and pages visited

How We Use Your Information

We use your information to:

• Deliver and provide services related to commercial and industrial roofing

• Communicate with you via SMS, email, or phone regarding service requests

• Send appointment confirmations, project status updates, and scheduling changes

• Process estimates, contracts, billing, and warranty records

• Improve service quality, reliability, and security

• Comply with legal, regulatory, and contractual obligations

Information Sharing

We do not sell or rent your personal information. We may share information only with:

• Service providers who support our operations, such as our phone and messaging provider, scheduling software, and payment processing, and only as needed to perform those services on our behalf

• Suppliers and subcontractors, where necessary to deliver materials or complete your project

• Regulatory or legal authorities when required by law

• Internal staff as necessary to fulfill your service request

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use industry-standard security measures — including encryption, secure storage, and access controls — to protect your information from unauthorized access or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

SMS Privacy

Phone numbers collected for SMS communication are used solely for service-related messaging. Message frequency varies based on your service needs. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance. Opting out of text messages does not opt you out of other communications, such as phone calls or email.

Consent to receive SMS messages is not a condition of purchase or of receiving service from Blue Ridge Roofing.

Full SMS terms are available at https://blueridgeroofing.com/sms-terms

Cookies

Our website uses cookies and similar technologies to operate the site and understand how visitors use it. You can disable cookies in your browser settings, though some parts of the site may not function properly.

Data Retention

We retain information for as long as needed to provide services, meet warranty obligations, and satisfy legal, tax, and accounting requirements.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at sam@blueridgeroofing.com.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your data is handled, contact us at:

Blue Ridge Roofing Email: sam@blueridgeroofing.com Phone: 864-593-0207